We collect the minimum data needed to run your subscription, and we never sell it. Below is what is stored, why, and for how long. The Russian version prevails in case of discrepancies.
1What we don't store
1.1.Browsing history — the list of websites and services you open.
1.2.DNS queries and the content of your traffic.
1.3.Bank card data — payments are handled by Telegram and payment providers.
1.4.Access logs are disabled on our servers at the configuration level.
2What we store
2.1.Telegram data: your Telegram ID, username and name — to recognise you in the bot.
2.2.Subscription: plan, expiry date, subscription link, traffic used in the current period (as a total, with no per-site detail).
2.3.Payments: date, amount, payment method and transaction ID — for accounting and refunds.
2.4.Devices: model, operating system and technical device ID that the app sends when updating the subscription — to enforce the device limit and show you your devices.
2.5.Referrals and gifts: who invited whom, rewards and payout requests (including payout details you provided).
2.6.Support requests: conversations in Telegram and by email.
3Why
3.1.To provide and renew access, enforce plan limits, accept payments and refunds, answer support requests, remind you about expiry and protect the Service from abuse.
3.2.We do not use your data for advertising and do not share it with ad networks.
4Technical logs
4.1.Your IP address is processed when you contact our servers (for example, when the app updates your subscription).
4.2.Technical error logs and subscription-service request logs are kept for no more than 30 days and used only for diagnostics and attack protection.
6Retention
6.1.Account data is kept while you use the Service.
6.2.On request we will delete your account and related data, except payment records that must be kept for accounting and refunds.
7Website
7.1.The website uses no advertising or analytics trackers. Your browser only stores your chosen theme and language.
7.2.Fonts are loaded from Google Fonts.
8Your rights
8.1.You can find out what data we store about you, correct it or delete your account — contact support.
8.2.Support: message us in Telegram
8.3.News and service status: MRAZZZ channel
8.4.Email: support@mrazzz.ru